Senior Manager, USA

 14th Apr 2021

Senior Manager, Animal Behavior


Columbus (OH), USA


Are you dedicated to companion animal behavior and passionate about delivering high-quality care and optimizing welfare for animals in need? Are you passionate about bringing multiple areas of animal sheltering expertise together and working with a team to optimize the overall well-being of animals? Do you thrive in a dynamic and complex environment, where colleagues work together to continually advance our field? If so, the role of Manager, Animal Behavior at the ASPCA’s Cruelty Recovery Center (CRC) might be right for you!

The CRC, located in Columbus, OH, is part of the Rehabilitation Services Group, which also includes the Behavioral Rehabilitation Center (BRC) in Weaverville, NC, and will include the Recovery and Rehabilitation Center (R&R) in Pawling, NY. All three facilities provide opportunities for animals to heal after rescue. As they engage in hands-on care, teams prioritize the elevation of our work through ongoing learning, advancing the animal welfare field through research, developing effective, efficient interventions, establishing new best practices and sharing innovations with other organizations nationwide. At the CRC, a dedicated team of sheltering, veterinary and animal behavior staff work together to serve animals rescued in ASPCA national cruelty cases and disaster responses.

This role will be based at the CRC, in Columbus, OH, and will travel to support emergency sheltering operations for victims of cruelty and neglect or natural disasters. The Senior Manager will work under the direction of the CRC Senior Director, Animal Behavior, as part of the of the Rehabilitation Services Group.

The Senior Manager will partner with a team of sheltering, medical, forensics, legal, and behavior personnel to ensure high-quality, holistic care and optimal outcomes for all animals. The Senior Manager will be responsible for managing shelter animals’ behavioral health, including assigning and conducting behavioral treatments and playgroups, coordinating and conducting behavior evaluations and outcome pathway planning. This role will provide mentorship, training and support for their team of four direct reports. He or she will coordinate and oversee their team’s work conducting behavioral interventions, playgroups and behavior evaluations.

The CRC team works closely with the ASPCA’s National Field Response (NFR), Forensic Science (FS), Legal Advocacy& Investigations (LAI), Behavioral Sciences (BST) and Shelter Medicine Services (SMS) teams. The CRC behavior team is responsible for behavioral support in temporary shelters set up for cruelty cases and disaster relief. This role will also assist the BST with low-stress handling during animal removals and forensic behavior evaluations.

To succeed in this role, the Senior Manager, Animal Behavior must have a comprehensive understanding of shelter animal behavior and animal learning principles, superior animal handling skills, and excellent interpersonal skills, including experience successfully coaching and mentoring people.


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